Return Policy for Refunds
General Policy for Returns
Every blue green algae product we produce undergoes rigorous quality control and testing procedures to ensure absolute purity, potency, freshness, and freedom from microbiological contamination. Our quality controlled AFA products are shipped fresh and do not spoil. AFA has a distinct natural scent considered pleasant to many. Due to the fresh nature of our food supplement products, we cannot accept returns or exchanges. This policy ensures the freshness and potency of our products. Our products are shipped in fresh condition and stored in a climate controlled warehouse. We cannot accept returns for unopened products.
The beneficial effects of AFA in your body can be subtle as it works to provide long-term protection and well-being. Some people may experience noticeable changes within a few weeks of use – others may notice no immediate effect, however, while the benefits of consuming algae may not always be visibly manifested, be assured its powerful phytonutrients are working “behind the scenes” throughout your body’s internal systems. This has been clinically proven and people proven! It is important to maintain a healthy diet and exercise regularly in order to reap the full, long-term benefits of AFA.
IMPORTANT: Our products are shipped in fresh condition and stored in a climate controlled warehouse. We cannot accept returns for unopened products.
Return Shipping Cost:
In order to keep our prices low and competitive we are unable to issue a refund for any return postage. You will be responsible for the cost of returning a product to Bluegreen Foods.
Canceled orders or address errors:
Canceled orders must be called in before 11 a.m. PST. We do not accept emails as a way of canceling orders. For any refused package or any returns to Bluegreenfoods.com due to incorrect address, action, inaction or absence of the recipient, we will refund back to your credit card the full amount of your purchase, less any shipping charges, processing fees, and a 30% restocking fee.
A 30% restocking fee may be applied to all returns for a refund if the reason for the return is due to customer error. Here are the rules to follow for your return You must request a return for refund within 30 days after the invoice date. No refunds are issued after 30 days. Each return MUST have an RMA number, “a Return Merchandise Authorization” number. Please write down your RMA number on the outside of the box that contains the merchandise you want to return. One RMA number can only be issued for one invoice. If you have different items from different invoices, then you need to request a different RMA number for each return. When returning the product, we strongly recommend the use of a carrier that can track packages. You are also responsible for insuring the returned item. Bluegreenfoods.com will not be responsible for any shipping loss. The customer must inform Bluegreenfoods.com of any order discrepancy within 7 days of the delivery date. Physical damage to the returned product will void the product’s warranty and the RMA policy. All return(s) must have the original packaging. The shipping fee is non-refundable. The buyer is always responsible for paying the shipping costs when returning a product, as well as insurance. Bluegreenfoods.com will not reimburse any customer for the shipping cost of a returned product. Please allow 2-7 business days to process your return. Bluegreenfoods.com reserves the right to refuse service that would void the return policy. Please note that not all items are covered by our return policy. We suggest you read the complete return policy before you make your purchase. Due to security concerns Bluegreen Foods does not re-sell any returned products.
For further assistance please call us at 877-288-8128 Monday through Friday 8:00AM to 5:00PM PST.
*minus payment processing fees, shipping & handling, and restocking fees.
Bluegreen Foods offers a 100% quality guarantee on all our products. If you are not completely satisfied with the quality of our products, please contact us within 30 days from date of purchase. Please read our terms for complete details.