Return Policy for Refunds
General Policy for Returns:
Every blue green algae product we produce undergoes rigorous quality control and testing procedures to ensure absolute purity, potency, freshness, and freedom from microbiological contamination. Our quality controlled AFA products are shipped fresh and do not spoil. AFA has a distinct natural scent considered pleasant to many. Our products are stored in a climate controlled warehouse and shipped in fresh condition.
The beneficial effects of AFA in your body can be subtle as it works to provide long-term protection and well-being. Some people may experience noticeable changes within a few weeks of use – others may notice no immediate effect, however, while the benefits of consuming algae may not always be visibly manifested, be assured its powerful phytonutrients are working “behind the scenes” throughout your body’s internal systems. This has been clinically proven and people proven! It is important to maintain a healthy diet and exercise regularly in order to reap the full, long-term benefits of AFA, making sure to consume Organic and Non-GMO foods.
Due to security concerns Bluegreen Foods does accept any returned products. Due to the fresh nature of our food supplement products Bluegreen Foods does accept any returns or exchanges. We also cannot accept returns for unopened products to protect against any fraudulent activity. This policy ensures the safety, freshness and potency of our products.
Canceled orders or address errors:
Canceled orders must be called in before 11 a.m. PST. We do not accept emails as a way of canceling orders. For any refused package or any returns to Bluegreenfoods.com due to incorrect address, action, inaction or absence of the recipient, we will refund back to your credit card the full amount of your purchase less any shipping charges, processing fees, and a 50% restocking fee. Due to security concerns Bluegreen Foods does not re-sell any returned products.
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods.
Additional non-returnable items:
* Gift cards
* Downloadable software products
* Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted: (if applicable)
* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
* Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at https://bluegreenfoods.com/contact-us-bluegreen-foods/
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, call us 877-288-8128.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Please call us for information regarding product shipping at 877-288-8128
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
For further assistance please call us at 877-288-8128 Monday through Friday 8:00AM to 4:00PM PST.
Bluegreen Foods offers a 100% quality guarantee on all our products. If you are not completely satisfied with the quality of our products, please contact us within 30 days from date of purchase. Please read our terms for complete details.