Terms and Conditions
Buyer agrees to contact us with any order issues prior to contacting PayPal or their Credit Card company or bank. Buyer agrees not to cause any chargebacks. Every blue green algae product we produce undergoes rigorous quality control and testing procedures to ensure absolute purity, potency, freshness, and freedom from microbiological contamination. Our products are stored in a climate controlled warehouse. Our quality controlled AFA bluegreen algae products are shipped fresh. Due to the fresh nature of our food supplement products, we cannot accept returns or exchanges. This policy ensures the safety, freshness and potency of our products.
Where Do You Ship To?
We ship worldwide via USPS.
If order size exceeds base shipping price the customer may be notified of the additional costs. The customer may also receive a choice
of shipping options which may include express delivery. Normal international shipping may take from 9 to 30 business days. Please note shipping turnaround times are beyond our control.
- The customer is responsible for duties, customs fees, and insurance costs that may apply.
- Do not order items that are illegal to import into your country. Laws are different in every country and we cannot keep up with them all. It is your responsibility to check with your Customs office to see if your country permits the shipment of our “Dietary Supplements” products to your country.
- If the package is seized by Customs for any reason, we will not issue you a refund. All customers are responsible for contacting their local Customs Office to retrieve their packages.
- All customers are responsible for shipping charges when re-ordering.
- If a package is lost in transit, the insurance company reserves the right to wait up to 45 days from the initial shipping date to determine if the package is actually lost. The insurance company needs to follow proper postal procedures to determine if the package was signed by another person, stolen or lost before processing a claim.
- No refunds for lost packages unless the above procedures are followed. If you do not receive your package within 30 business days from the shipping date and insurance company confirms that the package was not delivered, we will re-ship the order after a claim has been processed. We will not reship or credit orders for which our insurance company has confirmed delivery at your destination. The buyer will not be refunded after an insurance claim has been completed. Buyer agrees to accept a re-shipment of the order only.
Proof of Credit Card Ownership
Proof of credit card ownership is required for all new international orders and for any order with shipping address different from billing address. Proof consists of a scanned copy of your most recent credit card statement showing the name, billing address and the last four digits of the credit card number so we may ship your order. Please scan and send a copy by replying to your order confirmation email within 24hrs. after ordering.
Returned Shipments: If your package is returned back by USPS as undelivered, shipping charges are not refundable. No exceptions. It is our responsibility to pack, mail and provide delivery confirmation. It is your responsibility to make sure your correct address
was supplied to us, and that you accept delivery.
Damaged Items Received
All packaging material and damaged goods must be kept in the original form as received. Packaging and damaged goods should not be disposed of but released to the shipping carrier, or returned to the seller before a claim is completed. Failure to comply can result in the denial of the claim.
The entire content of bluegreenfoods.com is copyrighted and the use of this site’s content by others for commercial use is unlawful and strictly prohibited.
Return Policy Information:
The beneficial effects of AFA in your body can be subtle as it works to provide long-term protection and well-being. Some people may experience noticeable changes within a few weeks of use – others may notice no effect whatsoever, however, while the benefits of consuming AFA blue green algae may not always be visibly manifested, be assured its powerful phytonutrients are working “behind the scenes” throughout your body’s internal systems.
It is important to maintain a healthy diet and exercise regularly in order to reap the full, long-term benefits of AFA. If you are not satisfied with the quality of our product within 30 days of purchase please contact us at 877-288-8128 or email for product orientation.
Bluegreen Foods offers a 100% quality guarantee on all our products. If you are not completely satisfied with the quality of our products, please contact us within 30 days from date of purchase. Please read our terms for complete details.