Terms and Conditions
Every blue green algae product we produce undergoes rigorous quality control and testing procedures to ensure absolute purity, potency, freshness, and freedom from microbiological contamination. Our products are stored in a climate controlled warehouse. Our quality controlled AFA bluegreen algae products are shipped fresh.Where Do You Ship To?We ship worldwide via USPS.International OrdersIf order size exceeds base shipping price the customer may be notified of the additional costs. The customer may also receive a choice of shipping options which may include express delivery. Normal international shipping may take from 5 to 30 business days. Please note shipping turnaround times are beyond our control.
- The customer is responsible for duties, fees, and insurance costs that may apply.
- Do not order items that are illegal to import into your country. Laws are different in every country and we cannot keep up with them all. It is your responsibility to check with your Customs office to see if your country permits the shipment of our “Dietary Supplements” products to your country.
- If the package is seized by Customs for any reason and we do not receive the package back, we will not issue you a refund. All customers are responsible for shipping charges when re-ordering.
- If a package is lost in transit, the insurance company reserves the right to wait up to 45 days from the initial shipping date to determine if the package is actually lost. The insurance company needs to follow proper postal procedures to determine if the package was signed by another person, stolen or lost before processing a claim.
- No refunds for lost packages unless the above procedures are followed. If you do not receive your package within 30 business days from the shipping date, and insurance company confirms that the package was not delivered we will re-ship the order again . We will not reship or credit orders for which our insurance company has confirmed delivery at your destination.
Bluegreen Foods offers a 100% quality guarantee on all our products. If you are not completely satisfied with the quality of our products, please contact us within 30 days from date of purchase. Please read our terms for complete details.